Terms & Conditions
By Using Our Site, You Accept These Terms and Conditions.
Please read these Terms and Conditions carefully and ensure that you understand them before using our site.
These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, www.naturalbychoice.co.uk (“Our Site”). It is recommended that you save or print a copy of these Terms and Conditions for your future reference.
These Terms and Conditions were last reviewed and updated on 5/12/2025.
Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.
The following documents also apply to your use of Our Site:
- Our Privacy Policy, available at Privacy Policy | NBC. This is also referred to in Section 16.
- Our Cookie Policy, available at Cookies Policy | NBC. This is referred to in Section 16.
1.Definitions and Interpretation
1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:
“Content” refers to any and all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer or smart device that appears on, or forms part of, Our Site.
“We/Us/Our” refers to Natural By Choice.
2.Information about Us
2.1 Our Site is operated by Natural By Choice. We are a limited company registered in Scotland under the company number SC671323. Our registered address is 5A Caputhall Road, Deans Industrial Estate, Livingston, West Lothian, United Kingdom, EH54 8AS.
2.2 Our VAT number is GB356651088.
3.How To Contact Us
3.1 Our email address is info@naturalbychoice.co.uk.
3.2 Our phone number is 01506 374 493.
4.Access to Our Site
4.1 Our Site is free of charge.
4.2 It is your responsibility to make the necessary arrangements to access Our Site.
4.3 Access to Our Site is provided on an “as is” and on an “as available" basis. We may fully or partially suspend or discontinue Our Site at any time. We do not guarantee that Our Site will be available at all times or that access will be interrupted.
5.Changes to Our Site
We may fully and/or partially update Our Site at any time to update potential changes such as products, images or descriptions etc.
6.Changes to Terms and Conditions
6.1 We may alter these Terms and Conditions at any time. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site after these changed have been implemented. You are therefore advised to check this page every time you use Our Site.
6.2 If any part of the current version of these Terms and Conditions conflicts with previous iterations, the current version shall prevail unless We explicitly state otherwise.
7.International Users
Our Site is intended for users in the United Kingdom. We do not warrant that Our Site or its Content are available in other locations or suitable for use in other locations.
8.Intellectual Property Rights: How You May Use Our Site and Content
8.1 All Content included on Our Site, the copyright and other intellectual property rights have been licenced by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
8.2 You may access, view, and use Our Site in a web browser, including any web browsing capability built into other types of software or applications, and you may fully and/or partially download Our Site for caching. This usually occurs automatically.
8.3 You may print copies and download extracts of any page(s) from Our Site for personal use.
8.4 Our status as the owner and author of the Content on Our Site, or that of identified licensors, as applicable, must always be acknowledged.
8.5 You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a license from Us, or our licensors, as applicable. This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.
8.6 Nothing in these Terms and Conditions limits or excludes the provisions of Chapter III of the Copyright, Designs and Patents Act 1988, ‘Acts Permitted in Relation to Copyright Works’, which provides exceptions allowing certain uses of copyright material including, but not limited to; non-commercial research and private study; text and data mining for non-commercial research; criticism, review, and reporting current events; teaching; accessibility; time-shifting; and parody, caricature, and pastiche. Further information is available from the UK Intellectual Property Office, Exceptions to copyright - GOV.UK.
9.No Scraping, Text or Data Mining
9.1 You may not in any way undertake, enable, permit, authorise, or facilitate any form of web scraping or text or data mining on or with respect to any part of Our Site.
9.2 You may not use any part of Our Site or any data, Content, or information included on Our Site, for the purposes of developing or training AI models or systems.
9.3 The prohibitions set out in Section 9 covers all purposes for which such activities may be carried out including, but not limited to, the development or training of AI models or systems. This includes, but is not limited to, the use of:
(a) Any bot, robot, scraper, spider, or other automated system, software, algorithm, code, process, tool, or methodology used to access, obtain, copy, or republish any data, Content, or information included on Our Site; and
(b) Any automated techniques designed to analyse digital text or data to generate information or to develop or train AI models or systems.
9.4 Sections 9.1 to 9.3 shall apply to the fullest extent permitted by law.
10.Links to Our Site
10.1 You may link to any page on Our Site.
10.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
10.3 You must not link to Our Site in a manner that suggests any association with Us (where none has occurred) or any endorsement or approval from Us (where none has occurred).
10.4 Your link should not use any logos or trademarks displayed on Our Site without Our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
10.5 You must not frame or embed Our Site on another website without Our express written permission. This does not prohibit the content displayed in link previews that may be automatically generated by certain websites and apps including, but not limited to, social media.
10.6 You may not link to Our Site from another website that contains unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist; sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.
11.Links to Other Sites
11.1 Links to other websites may be included in Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
11.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, or any other parties involved with it.
12.Disclaimers
We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guaranties, expressed or implied, that this will always be the case.
13.Our Liability
13.1 Nothing in these Terms and Conditions excludes or restricts Our liability for fraud or fraudulent misrepresentation, for death or personal injury resulting from negligence, or for any other forms of liability which cannot be lawfully excluded or restricted.
13.2 If you are a business user (i.e. you are using Our Site in the course of business or for commercial purposes), to the fullest extent permissible by law, We accept no liability for any loss or damage, whether foreseeable or otherwise, in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising out of or in connection with the use of (or inability to use) Our Site or the use of or reliance upon any Content included on Our Site.
13.3 If you are a business user, We accept no liability for loss of profit, sales, business, or revenue; loss of business opportunity, goodwill, or reputation; loss of anticipated savings; business interruption; or for any indirect or consequential loss or damage.
13.4 If you are a customer, you agree that We shall have no liability to you for any business losses as set out above.
13.5 If you are a consumer and digital content from Our Site damages other digital content or a device belonging to you, where that damage is caused by Our failure to use reasonable skill and care, We will either compensate you or repair the damage.
14. Viruses, Malware, and Security
14.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
14.2 You are responsible for protecting your hardware and software, data, and other material from viruses, malware, and other internet security risks.
14.3 You must not deliberately introduce viruses or other malware, or any other material that is malicious or technologically harmful either to or via Our Site.
14.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connection to Our Site.
14.5 You must not attack Our Site by means of a denial-of-service attack, a distributed denial of service attack, or by any other means.
14.6 By breaching the provisions of Section 14.3 to 14.5, you may be committing a criminal offence under the Computer Misuse Act 1990. Any and all such breaches will be reported to the relevant law enforcement authorities, and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
15.Acceptable Usage of Our Site
15.1 You may only use Our Site in a lawful manner:
(a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
(b) You must not use Our Site in any way, or for any purpose, that is unlawful or fraudulent; and
(c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware, or any other code designed to adversely affect computer hardware, software, or data of any kind.
15.2 If you fail to comply with the provisions of this Section 15, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
(a) Suspend or terminate your right to use Our Site;
(b) Issue you with a written warning;
(c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
(d) Take further legal action against you, as appropriate;
(e) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
(f) Any other actions which we deem reasonably appropriate (and lawful).
15.3 We hereby exclude any and all liability arising out of any actions that We may take (including but not limited to those set out above in Section 15.2) in response to your breach.
16.How We Use Our Personal Information
We will only use your personal information as set out in Our Privacy Policy, available from Privacy Policy | NBC and Our Cookie Policy, available from Cookies Policy | NBC.
17.Communications from Us
17.1 If We have your contact details, We may send you important notices by email from time to time. Such notices may relate to matters including, but not limited to, changes to Our Site or to these Terms and Conditions.
17.2 We will not send you marketing emails without your express consent. If you do consent to marketing, you may opt out at any time. All marketing emails from Us include an unsubscribe link. If you opt out of emails from Us, it may take up to one month for your request to take effect and you may continue to receive emails during that time.
17.3 For questions or complaints about communications from Us, please contact Us using the details above in Section 3.
18.Law and Jurisdiction
18.1 These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, Scottish Law.
18.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Section 18.1 takes away from or reduces your legal rights as a consumer.
18.3 If you are a consumer, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Northern Ireland, Wales or Scotland, as determined by your residency.
18.4 If you are a business user, any dispute, controversy, proceedings, or claim between you and Us relating to these Terms and Conditions or to the relationship between you and Us, whether contractual or otherwise, shall be subjected to the exclusive jurisdiction of the courts of Scotland.
Downloadable PDF of Website Terms and Conditions: https://www.naturalbychoice.co.uk/downloads/Website_Terms_and_Conditions_.pdf